What kinds of workflows do you build?
Anything repeatable with a clear owner and a clear right answer. Recent shapes: a month-end close with reconciliations and approvals, inbound lead qualification and routing, proposals drafted from call notes, invoices and documents pulled into a system of record, a weekly reporting packet assembled from several sources. These are just examples. If your workflow isn't listed, send it anyway so we can chat about it at no cost to you.
What if we pick the wrong workflow?
We pick it together before anything starts. On the qualification call I'll tell you straight whether a workflow fits in four weeks and whether I think it gets you the result you're after. That is the point to decide. Once the build begins the workflow is fixed, and changes within it follow the scope rules above.
What tools do you work in?
Yours. Your accounting system, CRM, email, storage, spreadsheets, and internal apps. If it has an API, or you can export from it, it is usually workable. The month-end close build connects eight systems including QuickBooks, Bill.com, Gusto, and Expensify. The systems themselves run on Claude.
Do I need engineers on my side?
No. I do the whole build: workflow design, context engineering, integrations, implementation, and testing. You bring the business expertise and the decisions. You don't need a technical team to hire me or to run what I hand over.
How much of my team's time does this take?
About two hours a week, with longer sessions at each end. Week 1 runs three to four hours: one live workshop to define the workflow, plus gathering documents and sample data. Weeks 2 and 3 are a sync and ad-hoc questions. Week 4 runs three to four hours again, because training and handoff need the process owner in the room.
What if it doesn't work?
You do not owe the second half. Launch is a checklist, not an opinion, and the criteria are listed above. I also screen feasibility during qualification, and I'll tell you if I don't think a workflow can be built in four weeks.
What happens after the 30-day warranty?
The warranty covers the acceptance criteria through 30 days of real production use, so the workflow proves itself under real conditions. It is not a window for new features. After it, ongoing support and new work are available separately.
Who owns what you build?
You do, entirely. The workflow, the documentation, and the operating knowledge are yours, running in your own accounts. I retain no data, and I'm happy to sign an NDA before we start.